Privacy Policy

This Privacy Policy explains how Zentrix Consulting LLC, a Delaware limited liability company with file number 10586045 and registered office at 8 The Green, Suite B, Dover, DE 19901, United States (“Zentrix”, “we”, “us”), processes personal data when you visit our website or interact with us as a prospect, client, or vendor. Zentrix acts as the data controller for the processing described below.

We collect only what we need to operate the website and respond to your inquiries:

• Contact information you provide voluntarily — such as your name, email address, company, and the content of your message — when you book a call, email us, or sign a proposal.
• Technical data generated automatically when you browse the site — such as IP address, browser type, device information, referrer, and pages viewed — used to keep the site secure and measure aggregate traffic.
• Engagement data shared with us during a project, such as access credentials, documents, and feedback, processed strictly to deliver the agreed services.

We process personal data to (a) respond to inquiries and prepare proposals, (b) deliver the services agreed in a statement of work, (c) operate, secure, and improve the website, (d) comply with our legal and accounting obligations, and (e) communicate with clients about ongoing engagements. Our legal bases are, depending on the case, your consent, the performance of a contract, our legitimate business interests, and compliance with applicable law.

The website uses a minimal set of cookies and similar technologies required to render pages, remember your preferences, and measure aggregate traffic. We do not sell your data and we do not use advertising trackers. Where required by applicable law, we ask for your consent before setting non-essential cookies, and you can change your choice at any time through your browser settings.

We share personal data only with carefully selected service providers acting as our processors — for example, our hosting provider, our scheduling tool, our email and accounting software — and only to the extent strictly necessary to operate our business. These providers are bound by appropriate contractual safeguards. We do not sell or rent personal data to third parties. We may disclose data when required by law, court order, or to protect our rights.

As a U.S. company, Zentrix processes personal data in the United States and may rely on service providers located in other countries. When we transfer personal data outside the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or another recognized transfer mechanism.

We retain personal data only for as long as necessary for the purposes described in this policy. Inquiry data is typically deleted twenty-four (24) months after the last contact if no engagement follows. Engagement data is kept for the duration of the project and for the legal retention periods that apply to contracts, invoicing, and tax obligations (typically up to ten years).

Depending on your location, you may have the right to access, correct, delete, or port your personal data, to restrict or object to its processing, and to withdraw your consent at any time. You may also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, please contact us at the address below; we may need to verify your identity before responding.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. No method of transmission or storage is fully secure; despite our efforts, we cannot guarantee absolute security.

We may update this policy from time to time to reflect changes in our practices or in applicable law. The most recent version is always available on this page; the date of the last update is shown below the title.

For any question or request related to this policy or to your personal data, please contact us at privacy@zentrixdev.me.